I’ve gotten calls from people in the past saying they are from windows tech support. I just got a call today from someone saying that again. Please, Microsoft does not make calls to their customer base. You call them, not the other way around.
Who is calling then? Sounded to me that the person was calling from India. When I challenged him as to who he was he became very offended. Microsoft would fire an employee who treats customers disrespectfully. The gentlemen (?) went on a rant to defend his honour and at the end of his tirade swore at me and hung up.
That was a pretty blatant attack. Perhaps the man was duped into making these calls. Perhaps he himself is a victim. Perhaps.
The point of writing this is to warn you that the scammers are out and trying to get you to open a remote desktop session. Once that occurs you have just given the person, at the other end of the phone, total control over your computer. Don’t do it. They may try other scams on you. Be wary of any cold calls supposedly coming from Microsoft, Windows, etc… It’s not them.